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Server Maintenance Contracts

Listed below are the details of two options available for schools with regard to your server maintenance. Please note that ITASS is impartial and we can only advise you of the details of the available contracts.

The decision of which provider to use is entirely at the schools discretion.

Schools should be strongly reminded of their responsibility for maintaining an up-to-date backup for the maintenance companies to use should a hard drive need to be replaced.

   RM A-Z 
 Annual Cost  £423 See table below for sliding scale
 Call Out Times

Next Day on Site, earlier if possible

Calls booked before 10am – responded to that day, or fastest possible time thereafter
 Includes

All labour and call out, plus any required workshop times

All labour and call out, plus any required workshop times, parts upto value of £250
 Additional Charges Totally inclusive, if required a new server will be provided Additional costs over £250 will be charged for
 Additional Information

Loan equipment available. This only covers RM Servers

Loan equipment available free of charge – subject to availability

COST: £423.00 per year

CALL OUT TIMES: Next Day on site

INCLUDES: Totally inclusive, if required a new server will be provided

ADDITIONAL CHARGES: None - All inclusive – No upper limit on cover

All labour and call out charges covered, plus any required workshop times

ADDITIONAL INFORMATION: This only covers RM Servers

Years Cover AZtech Standard Rate Newham Discount Rate Equivalent annual rate Discount Discount per year

1

2

3

4

£420

£840

£1,260

£1,680

£420

£770

£1,050

£1,276

£420

£385

£350

£319

£0

£70

£210

£404

£0

£35

£70

£101

CALL OUT TIMES: Calls booked before 10am – responded to that day, or fastest possible time thereafter

INCLUDES: All labour and call out charges covered, plus any required workshop times. Cover for upto £250

ADDITIONAL CHARGES: Additional costs over £250 will be charged for

ADDITIONAL INFORMATION: Loan equipment available free of charge – subject to availability.