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London Borough of Newham

SIMS Accredited Partner

Sunrise Excellence In IT Service
Server Maintenance Contracts

Listed below are the details of two options available for schools with regard to your server maintenance. Please note that ITASS is impartial and we can only advise you of the details of the available contracts.

The decision of which provider to use is entirely at the schools discretion.

Schools should be strongly reminded of their responsibility for maintaining an up-to-date backup for the maintenance companies to use should a hard drive need to be replaced.

Please note: These charges cover RM Servers only.

 

A-Z Annual Costs

Years Cover AZtech Standard Rate Newham Discount Rate Equivalent annual rate Discount Discount per year

1

2

3

4

£445

£891

£1,337

£1,783

£445

£820

£1,122

£1,367

£445

£410

£375

£342

£0

£71

£215

£416

£0

£35.50

£71.66

£104

Call Out Times:  Calls booked before 10am – responded to that day, or fastest possible time thereafter.

Includes:  All labour and call out, plus any required workshop times, parts upto value of £250

Additional Charges:  Additional costs over £250 will be charged for

Additional Information:  Loan equipment available free of charge – subject to availability

 


 

RM Annual Costs

EduCare @ £550 annually
http://www.rm.com/shops/rmshop/Product.aspx?cref=PD947733

ValueCare+ @ £460 annually
http://www.rm.com/shops/rmshop/Product.aspx?cref=PD926610

ValueCare @ £260 annually
http://www.rm.com/shops/rmshop/Product.aspx?cref=PD926609

Call out times, includes and additional charges are all dependent on the package subscribed to. Please visit links above for more details.