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London Borough of Newham

SIMS Accredited Partner

Sunrise Excellence In IT Service
Procurement Guidelines

When you are ordering we do not require a purchase order number - Please remember that a quote is not an order.

We will require an order either in writing in the form of an email or fax PLEASE DO NOT DUPLICATE ORDERS - By sending a fax as well as e-mail. This could be actioned by 2 different people and you may end up with 2 lots of the goods!!! Please note that if you have had a quote, prior to ordering that quotes are only valid for approximately 30 days.

CHARGES
Items such as printers / cables / switches / Memory sticks etc are ordered online purchased using the ITASS purchase card, it would be preferable if when ordering items like this a expenditure code was supplied.

When you Workstation and Whiteboard we will send out invoices or journals.

CORRESPONDANCE
Please e-mail ITASS email address not Brenda or Lyn directly - incase of absence (itass.admin@newham.gov.uk)

FACTORS TO CONSIDER & INFORMATION TO INCLUDE
When ordering a Workstation please state:
  • Curriculum or admin
  • Desk top or tower
  • 15 inch, 17 inch or 19inch monitor

When ordering Laptops we need to know details such as:
  • CC3 or Non CC3
  • Standard or High Spec

When ordering Whiteboards and accessories please state:

  • The size board you require (64” or 78”)
  • Type of board i.e. standard or +2

* We can order wands and pens for you.

When ordering a printer:

  • Consider the size and space available for it to be positioned
  • What sort of printing it will be used for
  • Do you want colour?
  • Will it be networked?

Projectors:

  • is it a replacement
  • is it a replacement for an activboard +2
  • installation details - are amps/poles/quick release brackets required
  • is a full install required
  • do you require quick release brackets

Bulbs:

  • Please provide us with the PLC No – this can be found on the projector

Back up and Cleaning Tapes:

  • we require the Numbers of the tape that can be found on the old tape.

We suggest that you look at the RM Website www.rm.com or the misco website www.misco.co.uk Search for details and information to match your requirements and then order thorough ITASS to take advantage of the Newham discount prices.

ITASS only order IT related equipment, we do not order items such as Batteries or consumables these can be ordered through your Admin Staff who can use Office Depot or Misco.

Checking your order status:
If you have goods have been ordered and you have not received them, please CHECK WITH YOUR ADMIN STAFF. We have on numerous occasions spent time chasing orders with suppliers, which it is then discovered have been delivered, signed for and then put away for safe keeping by your admin staff. If they goods can not be located then please contact ITASS and we will chase on your behalf with the supplier.

Timing of orders:
Can we respectfully suggest that to place an order just before the school closes for a holiday is not a good idea! Deliveries will get returned if the school is closed and they are unable to access the site. This has then lead to delays when the school returns chasing the delivery company to re-arrange another delivery slot.

If you in any doubt about what you need or want to order please call ITASS and asked for advice or help, your School Based technician will also be able to provide you with assistance.